Jim and Pat Schwartz are one of our many wonderful stories at Aire-Master and we couldn’t be more proud of them. They have been with Aire-Master since August, 1996, operating Aire-Master of Western New York. In fact, we’ve just celebrated their 20th year with us and honored them with an anniversary award.
Before Aire-Master, Jim and Pat both worked many years for the Safety and Security Department at Alfred College in New York. However, due to downsizing and Jim’s job being moved out of state, they both found themselves in need of employment. So they decided this would be a perfect opportunity to get back into business for themselves.
Having already worked with a cosmetic franchisor years earlier, Jim knew enough about franchising to give him a good idea of what he was looking for. While researching, he noticed Aire-Master among the franchise systems available in Entrepreneur Magazine. Jim discovered that Aire-Master hit many of the things that he was interested in, such as cost of ownership, repeat business, quality of product, and a positive relationship with the franchisor.
Today, Jim and Pat employ many people, operate numerous service routes, and offer the full line of Aire-Master services to their customers. Over the years, as they have grown their franchise, they’ve received many recognitions for their achievements. Jim reasons, “Why recreate the wheel,” as they easily leaned into Aire-Master’s methods and strategies. This helped position their franchise as one of the top revenue generating franchises in the Aire-Master system.
Jim confesses that partnering with Aire-Master was naturally scary at first, but looking back now he says, “As it turns out, it was a blessing. It was the best thing we ever did!”
Watch the video above to hear an incredible story from Jim Schwartz on how he built a relationship with Watkins Glen International — who has become his largest customer.