Work Smarter (April 3, 2015)

By April 3, 2015 Business, Work Smarter

Ferry

When you work smarter, you might find a simpler way to get where you want to go. It is important to stay positive, be confident, and communicate clearly. Don’t believe everything you read, but always look for the best in others.

7 Habits of Happy Employees

Staying happy in the working world can be challenging, especially if you feel that your job is unfulfilling or more stressful than it’s worth. But your attitude can determine your destiny; a bad attitude can make a great job seem terrible, while a positive mentality can turn even a bad day into a relatively enjoyable experience.
http://bit.ly/1Iay582

What is customer service for?

Customer service is difficult, expensive and unpredictable. But it’s a mistake to assume that any particular example is automatically either good or bad. … Customer service succeeds when it accomplishes what the organization sets out to accomplish.
http://bit.ly/1BVVRwu

12 Things Truly Confident People Do Differently

When it comes to confidence, one thing is certain: truly confident people always have the upper hand over the doubtful and the skittish, because they inspire others and they make things happen.
http://onforb.es/1P558MT

Here’s the Truth About Testing Batteries by Bouncing Them

A group of engineers looked into whether this trick actually works.
http://bit.ly/1BVW0jv

IBM uncovers new, sophisticated bank transfer cyber scam

IBM has uncovered a sophisticated fraud scheme run by a well- funded Eastern European gang of cyber criminals that uses a combination of phishing, malware and phone calls that the technology company says has netted more than $1 million from large and medium-sized U.S. companies.
http://reut.rs/1GozdTo

5 Phrases That Should NEVER Be in Your Business Vocabulary

Phrases that motivate do not necessarily come without practice. The starting point is having a positive attitude. To solidify strong relationships, certain phrases should never be in a business vocabulary. Make sure your business dictionary has omitted these:
http://bit.ly/1yKkVX5

Quote of the Day

“Some people regard private enterprise as a predatory tiger to be shot. Others look on it as a cow they can milk. Not enough people see it as a healthy horse, pulling a sturdy wagon.” — Winston Churchill