Why Scent Matters in the Workplace
How does your brand stand out? Colorful logo and a catchy tagline? Video and/or radio commercials with earworm jingles? Attention-grabbing “air dancers” outside your stores? Spotlights!?! It all works, in a sense. But if you want to take advantage of humans’ most powerful sense, it pays to consider scent marketing.
Wherever you use them, fragrances elevate the ambiance of a space. If properly deployed, aromas become an invisible salesperson that’s subtly, consistently selling your business to everyone who breathes them in. That’s scent marketing in action!
Managers and owners of healthcare facilities, gyms, retail stores, hotels, and offices can benefit greatly from a professional scent marketing setup. It’s not only good for encouraging customer loyalty and dwell time. Olfactory branding can also be beneficial to employees and staff.
Let’s look at the benefits of scent marketing:
- Scent has a fast track
Like metal to a magnet, smells instantly “snap to” the limbic system—the part of our brains that controls memory, mood, and emotions. No other sense does this, offering a unique way to literally get into your customers’ heads to build brand positivity. - Scent elevates our sense of quality
Did you know that scented products are often considered “more premium” than their unscented counterparts? From cleaning products to laundry detergents, adding aromas to products produces results. [SOURCE]
- Scent makes ‘em stay longer
Customers are sensitive to the environment in which they shop. If they’re stressed or in a hurry, they won’t stay long. But if they’re pleased by the calm, stress-free feel of the place, they’re likely to shop—and buy—more. - Scent brings ‘em back
Building brand loyalty is the key to long-term success. Consistent scenting, especially with a signature scent unique to your brand, is a powerful way to draw clients back. If they love the way your brand or business smells, they’re more likely to remember it positively and seek it out again.
Choosing the Right Scent
You’re convinced that you wanna scent your space…what now? How do you pick a fragrance that embodies your brand and activates all these benefits for your business? Certain scents might be well-received. Others, not so much. Let’s explore the options and look at what’s working in scent marketing today.
Reception Areas
The feel of a place is suggested by all sorts of factors, including color, temperature, decor, and smell. Set the tone early for guests and clients with scents that project a welcoming, professional atmosphere.
Fruit Slices
A sweet, tangy, and tart blend of sweet, ripe fruit.
- Top Notes: Grapefruit.
- Middle Notes: Orange, lemon peel.
- Base Notes: Mixed ripe berries.
Green Tea Lemongrass
Lemon blended with green tea and other spices, musky base.
- Top Notes: Lemongrass, lemon, mint.
- Middle Notes: Green tea, ginger, eucalyptus.
- Base Notes: Amberwood, clean musk.
Golden Bamboo
Fresh citrus and cedarwood on a bed of florals.
- Top Notes: Fresh, mild citrus.
- Middle Notes: Woody, cedarwood.
- Base Notes: Smooth floral undertones.
Benefits:
Fresh, subtle scents like these are inviting without being too strong, too bold. Part of making a good first impression is giving potential customers time to take in your brand identity…including aroma.
Conference Rooms and Boardrooms
Big meetings. Make-or-break presentations. In the areas where a clear-headed approach can help as big decisions are made, unleash the power of scents that exude comfort, calm, and focus.
Eucalyptus Spearmint
Revitalizing blend of crisp eucalyptus and fresh spearmint.
- Top Notes: Cooling eucalyptus and fresh mint.
- Middle Notes: Sweet floral and citrus peel.
- Base Notes: Soft musk undertones.
Lavender
Smooth, soft lavender with a spicy, woody base.
- Top Notes: Fresh, clean, camphoraceous.
- Middle Notes: Lavender blossoms and patchouli.
- Base Notes: Slightly spicy with woody/musky undertones.
Holly Berry
Vibrant pine mingled with berries and cedarwood and warm patchouli undertones.
- Top Notes: Crisp fir needle/piney.
- Middle Notes: Fruity, floral.
- Base Notes: Rich cedarwood and patchouli.
Benefits:
Boosting awareness while mitigating fatigue pays off big time when everyone needs to be at their best. Finding scents that suggest the right blend of comfort and alertness—that’s the key to deploying scent marketing in boardrooms.
Open Office Areas
How do you treat open areas in an office building? Cubicle farms and open-style desk setups require everyone to breathe the same air and be very aware of it. In areas like this, try to reduce stress and improve focus subtly.
Green Tea Lemongrass
Lemon blended with green tea and other spices, musky base.
- Top Notes: Lemongrass, lemon, mint.
- Middle Notes: Green tea, ginger, eucalyptus.
- Base Notes: Amberwood, clean musk.
Fresh Cotton
Clean linen scent kissed with sweet florals.
- Top Notes: Fresh, clean.
- Middle Notes: Sweet florals.
- Base Notes: Woody, warm sandalwood.
Citrus Blossom
Sweet floral blend with zesty orange highlights.
- Top Notes: Tart citrus, citrus zest.
- Middle Notes: Rose and violet floral.
- Base Notes: Fresh musk, mossy.
Benefits:
Scents like those above exude a clean, neutral ambience with wide appeal. They also dampen other, stronger smells that may waft in from nearby food or break rooms.
Breakrooms and Kitchens
The strong smells emanating from cafes and breakrooms can cause distraction, whether you’re just passing through or have an office near them. Breakroom scent marketing works best when it moderates these smells. No one wants to smell burnt popcorn!
Apple Cider
Warm, fresh apple aroma brings back the memories!
- Top Notes: Black current, ripe Jonathan apple.
- Middle Notes: Warm apple cider, cinnamon stick.
- Base Notes: Applewood, dried clove bud.
Harvest Spice
Powerful cinnamon and cloves are blended together with warm balsamic notes.
- Top Notes: Various spices.
- Middle Notes: Cinnamon stick, clove bud.
- Base Notes: Balsamic.
Mint
An unforgettable fresh smell of the cooling sweetness of mint.
- Top Notes: Clean and cooling.
- Middle Notes: Fresh peppermint, spearmint, and sweet wintergreen.
- Base Notes: Warm and herbaceous.
Benefits:
Scents like those above exude a clean, neutral ambience with wide appeal. They also dampen other, stronger smells that may waft in from nearby food or break rooms.
Restrooms
Odor control is the name of the game around bathrooms. The best scents neutralize the worst body-oriented smells, keeping them from overwhelming users and distracting those close by.
Fresh Cotton
Clean linen scent kissed with sweet florals.
- Top Notes: Fresh, clean.
- Middle Notes: Sweet florals.
- Base Notes: Woody, warm sandalwood.
White Tea and Thyme
This comforting citrus floral combination pairs the sweet, mild fragrance of white tea leaves and lemon with a garden bouquet of violet and thyme.
- Top Notes: Bergamot, lemon, tea leaves.
- Middle Notes: Jasmine petals, thyme, violet.
- Base Notes: Amber, musk.
Black Bamboo
Green bay leaf, balsam, juniper berry on a foundation of warm musk and amber woods.
- Top Notes: Leaf green, California bay leaf.
- Middle Notes: Balsamic, ozone, juniper berry.
- Base Notes: Warm-musk, amber.
Benefits:
Bathrooms are the great equalizer; everybody has to use them. Make the experience better for everyone—and elevate your brand identity in the process—by making the way your restrooms smell a priority.
Customizing Your Office Scent Strategy
Now that you’re intrigued by the possibilities, ask yourself this: How do I choose the right fragrance for my business? Not just my brand, but my building, too. Because every office is different. While a store in a strip mall may just need a few fragrance diffusers, a multilevel complex is likely to need HVAC scenting.
Realizing this—and customizing a plan for YOUR office building—makes a big difference in how effective your foray into scent branding will be. That’s where partnering with a professional like Aire-Master pays off.
Start Scenting Smarter at Work
Employ scent as your invisible salesperson and note the differences in customer mood and brand loyalty, not to mention employee wellness and productivity! Here are a few tips to ensure your scent branding strategy doesn’t get stale:
Tips for Scenting Success:
- Change fragrances with the seasons, with awareness of seasonal expectations
- Refer to the strategies outlined in this blog when choosing aromas for different parts of the office
- To reap the greatest rewards, follow in the footsteps of Nike and other corporate giants and go “all in” with a signature scent—one that aligns with your brand values and embodies its spirit
Need help with any of that? Contact Aire-Master and give your office’s atmosphere a breath of fresh air today!