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2015 Franchisee Satisfaction Awards

By February 12, 2015No Comments

Aire-Master is included in the Franchise Business Review 2015 Top 200 Franchises list, “the only national ranking of franchise opportunities based solely on franchisee satisfaction.” We have been on this list for several years, and we appreciate our franchisees that took time to participate in survey.

FBR surveyed over 28,500 franchisees on topics such as: Training and Support, Franchise Operations, Leadership, Core Values, Franchisee Community, Operator Self-Assessment, Financial Performance and General Satisfaction.

Training and Support is a key factor in making the Top 200 list. These franchises rated 13% higher than average in this area. Another key factor is innovation, with the Top 200 scoring 12% higher than average.

FBR measures and tracks the health of a franchise company over time using their Franchisee Satisfaction Index (FSI)™. “Established by Franchise Business Review in 2007, FSI is a collective assessment of the critical areas of franchisee satisfaction and engagement.” Aire-Master beat the FBR Benchmark of 70.02%, with a 78.49% FSI.

Franchisee Satisfaction Index

Aire-Master

78.49%

FBR Benchmark

70.02%

FSI measures: Training and Support, Franchise Operations, Leadership, Core Values, Franchisee Community, Operator Self-Assessment, Financial Performance and General Satisfaction.

One of Aire-Master’s core values is Constant Improvement. This applies to franchisee satisfaction as well as customer satisfaction. We strive to get better year after year. Aire-Master continues to grow and improve, thanks to our loyal customers and our wonderful franchisees!