Poor Restroom Conditions Drive Customers Away

Poor restroom conditions

Poor restroom conditions can keep customers from returning to your business, according to a 2017 survey by Bradley Corporation. When a customer uses a restroom that’s in bad shape, it puts all of your products and services in a bad light.

If you are a restaurant owner or manager, dirty restrooms will likely make a customer assume your kitchen is dirty, too. There’s a good chance that customer is not coming back.

Keeping your restrooms clean and well stocked is a great way to create value for your customers. Show them that you care about their well-being, that you go the extra mile to treat them right.

Customers believe the condition of your restrooms is a direct reflection of all your goods and services.

Patrons assume your restaurant kitchen is only as clean as your restrooms. Attention to detail means everything!

Customers will likely consider not returning to your business if they experience an unclean or smelly restroom.

Sign up for our Newsletter

Quarterly news and information for business people — to help you get your work done.

Subscribe!