Value of the Month - Concern for Others
Friday, October 23, 2009 at 9:53AM 
The reason that you are in business is to help others, right? There is no better feeling than to be concerned about and provide a solution to your customers needs. Surveys show that customers do not choose companies to do business with based on price as much as they want to reduce their risk.
What happens when a customer is promised a product or service and we don’t deliver on that promise? They will take their business elsewhere. So we must constantly put ourselves in our customer’s shoes. What is it that we can do to serve our customers better? Build long-term relationships with them by providing the best service and products possible.
One of the top complaints consumers make about a business is about “waiting.” People don’t like to wait, in check-out lines, at restaurants, to get information, to find a product, etc. Making a shopping experience inviting and eliminating all the roadblocks of concern will endear us to our current and future customer.
We have talked a lot in this newsletter about the cost of sickness to your business. If your employees are out sick and your customers have to wait because you are short staffed, you open the door for them to take their business somewhere else. In this present economy we can’t afford to lose customers. Each customer is the lifeblood of our business and we need to be as much concerned about them and their needs as we are about our own.
When it comes to odor control and commercial hygiene, Aire-Master has over 50 years of manufacturing and service experience. We are known as the leaders in our industry because we make the products we service and sell. Our manufacturing facility is approved by the Food & Drug Administration (FDA) to make germ killing hand soaps and sanitizer
Aire-Master is concerned about your business and the image that you portray to your customers. We know that bad odors are bad for business and we have developed many odor control and cleaning products that can help you with your daily maintenance program. Our unique blends of signature fragrances and true deodorants will help make your clean facility smell fresh and clea
We understand the spreading of germs within your business can be costly to you in payroll and potentially lost business. Aire-Master is presently manufacturing hand sanitizer gel 24 hours a day, five days a week to keep up with the demand. We want to make sure this product is available to our customers when they need it.
Our professional trained service representatives can provide you with free consultation service to help provide a total solution to all your commercial hygiene needs. We can show you how specific products and services will help create an image of cleanliness in your facility. Contact your local Aire-Master representative and let us show you the Aire-Master difference. Because we care about You!
Contact Your Aire-Master Representative
Check out our new website, www.airemaster.com, and see all the products and services Aire-Master has to offer. You can also find the name, address and phone number of your local service representative on the home page under “Find A Service Location”, or call us at 1-800-STINKIE.